Welcome To Woburn Toyota

Overall we continue to have a great experience with Woburn Toyota. We worked with Kayo on a new lease and he was excellent. He walked us through all of our options and worked with us based on our budget to get us the car that best fit our family’s needs. I would highly recommend Kayo to anyone looking for a new or used car.

Manale did great job thank you wobutn toyota

Gavin was a pleasure to deal with, smooth and fair process from start to end.

Aiman helped me over the past couple of months. He was very honest and professional. I would recommend him to anyone looking for a trustworthy sales person.

I just bought my first car here. Aiman was so helpful in this process and answered all my questions. He kept me updated and in contact with me too. I am very happy! Thank you Aiman!

Great experience at Toyota Woburn!! James took care of me very knowledgeable patient picked great car for me.

I liked that they found a problem. But it took all day to fix. It was worth having a safe, dependable car.

Customer service told me everything I need to know

(Translated by Google) You were great! (Original) Kayo was great!

Service was impeccable. Mechanic was very informative about the condition of the vehicle. Richard Vollery was amazing at che me in Me in and executing my vehicle to the proper Mechanic. Five stars for Richard for sure.

I was assisted by Kayo here to get a new RAV 4 and I had a great experience. Kayo made sure my family and I's needs were met and checked in throughout the entire process.

Aaron was very helpful and made the process so easy. I love my new carr🚗

I have previously had good experiences with Toyota Woburn. However, I recently had an experience that left me with a sour taste in my mouth. I took my car in for a few immediate services. It was recommended to me to eventually get new tires put in. I was made aware, but opted not to do this immediately. I came to pick up my car today and was told it was all set. This was not the case, and came to find my car not drivable with a flat tire. I will say I was given conflicting information from the sales person I dealt with, Sal and another employee. The other employee made it sound like they wouldn’t have time to properly patch it up before closing time. Sal said this was not the case but I was afraid i would be left with a rushed job just so I can get the car. They patched it up for free because “somehow the screw got in there”. Obviously I didn’t come in with a flat tire. I understand that they made me aware that my tires eventually need to be replaced and the patch up job is temporary, my fear is that the patch job, that was required due to their mistake, was rushed and now I’ll have to get tires replaced even sooner. I’m not an expert by any means, however I did not appreciate how apathetic Sal was and made me feel like all my questions and concerns were invalid. Even if I’m totally in the wrong, that’s not the experience I’m looking for. All of the other available sales reps were friendly and checked in as opposed to Sal who seemed to take extra long with his customers than others with little sense of urgency or client service. I understand the other employee I spoke with, who mentioned they might not be able to patch it properly, perhaps wasn’t right. However, I appreciate that he was kind and understanding and assured it would get taken care of. Sals response to this experience was flat and along the lines of “well you came in here with bad tires and somehow screws can get in there” not at all acknowledging the fact I came in with no flat tires and came out with a flat tire that had to be patched up. Ultimately it was able to be patched up in a timely manner, I just would’ve appreciated a little more understanding and better customer service.

I have used Woburn Toyota in the past but this is the first time I was very impressed by everyone

I had a great experience with Edison! Went to a dealer in Danvers and couldn’t have been treated any worse! Edison took care of us as you would expect. Polite, honest and straightforward purchase! Highly recommend! Game Changer for sure!